Application Consultant

Become a valued member of VML MAP Product team as an experienced and driven Application Consultant. We can offer a role combining consulting and configuring seamless end-to-end product experiences for our global clients. So if you are passionate about delivering exceptional results and want to be part of a dynamic team that is committed to delivering value to our clients, we want to hear from you. Apply now to join our team as an Application Consultant.

What will your day look like?

Use your technical understanding to configure best practice end-to-end experiences for our global client teams. Once you are equipped with the necessary knowledge, your responsibilities will include:

• Collaborate with developers and product managers to configure and operate a set of products within product suite.
• Communicate and consult client service teams on configuration solutions across the product suite.
• Configure client business rules and product features based on specifications and design.
• Test configuration and newly developed features.
• Troubleshoot and resolve issues in existing applications.
• Identify optimization possibilities.

Who are you going to work with?

You will join a group of proficient colleagues who are always ready to help. We take pride in our multicultural environment and maintain a relaxed yet dynamic atmosphere where we not only work together but also know how to enjoy our time. Moreover, you will work closely with the broader business such as marketing operational teams and client service teams.

What do you bring to the table?

As a person, you are analytical and find energy in deep diving and nerd out details. You are proactive and detail-oriented and with your logical and structured mindset, you find it easy to adapt to new software. You can communicate ideas and technical topics clearly to non-technical stakeholders. Moreover, you are proactive, a sociable team player, and strong in building and maintaining relations.

In addition, you have experience with:

• Technical skills with experience in configuring and operating a set of products within a platform.
• 1 year of experience coding JavaScript and/or Umbraco.
• Knowledge of software development lifecycle and agile methodologies.
• Ability to work in a multi-functional team and collaborate with internal teams.
• Working experience with SQL and XML would be considered a plus. 
• Excellent communication skills, and highly proficient in the English language.

A leader in personalized customer experiences

VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.

A global network

We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences.